Düsseldorf · Germany

Nitish
Aggarwal.

I do digital transformation for a living — currently inside Riedel's transformation department. I don't build from a brief; I live inside the workflow first — talking to users, mapping the process, feeling the friction — and then pick the sharpest way to digitise it. AI, data, or good old process redesign — whatever the problem actually needs.

Portrait of Nitish Aggarwal
PRODUCT MGMT • PROJECT MGMT • AI & GENAI •
✦ Concierge

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An AI trained on Nitish's résumé. Ask anything — projects, impact, philosophy, or why he once ran an ice-cream brand.

01 — About

Understand

Sit with the workflow before touching the roadmap or the cloud.

Decide

Pick the sharpest path — write the PRD, defend the trade-offs.

Ship

Pilot, hypercare, adoption — prove the ROI before moving on.

Reflect

Note what the build changed in how I work, then repeat.

Understand the workflow deeply. Then digitise the sharpest version of it.

I sit inside Riedel's Digital Transformation department, where the job is to take decades-old enterprise workflows — pricing, product data, IT support, documentation — and turn them into crisp digital products people actually want to use. AI is one tool in that box; the real work is change management, data plumbing, and killing the swivel-chair between SAP, Salesforce and a hundred spreadsheets.

I spent four years as a founder before that — hiring cooks, negotiating leases, keeping guests happy, watching the P&L. That's where I learned a product is never just the product; it's the operations, the emotions, and the trade-offs around it.

I bring that operator instinct into every transformation project. I write the PRD, defend the roadmap, pick the cloud, ship the pilot, run the hypercare, and prove the ROI. Gen AI is the current chapter — but the job is the same one I've always loved: turn a messy real-world workflow into something digital, measured, and 10× faster.

My range is unusual on purpose. Engineering rigor from RWTH Aachen. Product taste from shipping AI at Riedel across three clouds. Operator scars from running a four-outlet F&B brand through a pandemic. Data instincts from the Cognizant and Boehringer Ingelheim years — anomaly detection, explainable AI in healthcare, SHAP-based interpretability. Different rooms, same discipline.

I care about the boring parts of transformation too — the data warehouse behind the dashboard, the CI/CD behind the model, the change-management behind the rollout. A demo is easy; adoption is the actual product. I obsess over the workflow the user does on a bad Tuesday, not the one in the slide deck.

Outside work you'll find me on long walks around Düsseldorf, debating gelato flavors, over-optimizing my coffee routine, or nerding out on how a well-run kitchen and a well-run product team are basically the same system.

Based in
Düsseldorf, DE
Speaks
EN · HI · DE (A2)
Working on
Digital transformation @ Riedel
Open to
PM / AI product roles
Impact — Digital Transformation @ Riedel

A few numbers from the transformation work — estimated, honest, and worth showing up for.

92%

Time cut on pricelist iterations

3 MONTHS → 1 WEEK · SAP · POWER APPS

~€250K

Estimated annual savings from AI initiatives at Riedel

PRICELIST · HELPDESK · PRODUCT BOT

40%

IT helpdesk tickets auto-resolved

AWS BEDROCK · LAMBDA · S3

3

Gen AI products shipped this year

AZURE FOUNDRY · COPILOT STUDIO · AWS

02 — Experience
2023 — Now

AI Product Lead · Digital Transformation

Riedel Communications · Wuppertal, Germany

  • Part of Riedel's Digital Transformation department — driving the Gen AI charter from strategy to shipped products on Azure & AWS.
  • Own AI initiatives end-to-end: PRDs, roadmaps, GTM, delivery and hypercare — the go-to person for anything AI or workflow-digitisation.
  • Rebuilt the legacy pricelist workflow with a custom internal tool — cut each iteration from ~3 months of Excel work to a single week.
  • Stood up the data warehouse, pipelines and CI/CD backbone the transformation runs on; wrote the project charter template every team now uses.
  • Shipped dashboards for data quality across SAP S/4HANA, Salesforce, Navision, EasyJob — plus product lifecycle, SCM and pricing history reporting.
2017 — 2021

Co-Founder

The Funnel Hill Creamery · New Delhi, India

  • Bootstrapped an F&B brand to 4 outlets and a team of 70+ across front and back of house.
  • Reached USD 400K annual retail revenue, added HORECA channels for +20% top-line, sold 2 franchises raising USD 200K.
  • Kept 85% staff retention through COVID and grew guest satisfaction from 80% → 92%.
  • Ran a hygienic-delivery Instagram campaign during COVID — engagement +60%, sales +30%.
2022 — 2023

Master Thesis & Data Science Intern

Boehringer Ingelheim · Ingelheim, Germany

  • Explainable AI in healthcare — reliable detection of diabetic retinopathy stages with GradCAM & DeepLift.
  • Built a SHAP-based framework for interpretability across linear, tree-based and deep clinical models.
2016 — 2017

Programming Analyst, Data Science

Cognizant · New Delhi, India

  • Anomaly detection and Power BI dashboards for a US LiveScience client.
  • Automated reporting pipelines — cut development time by ~40%.
03 — Education
2021 — 2023

M.Sc. Data Analytics & Decision Science

RWTH Aachen University · Aachen, Germany

2012 — 2016

B.Tech. Electronics & Communication Engineering

ITM University · India

04 — Projects

What I've been building.

Nine shipped projects across AI, data analytics, data engineering and product ops — most inside Riedel Communications, one built from scratch as an F&B operator.

↳ Click any card for the full story

05 — Decision log

What I chose, and why.

Trade-offs from projects I've shipped, with the reasoning written down at the time.

  • Why this call

    A wrong auto-close at the front door of an IT helpdesk costs more than the minutes it saves — after a few, engineers stop trusting the queue. So the model drafts the ticket and suggests a fix, and a person confirms before anything happens. The bot has no opinions of its own; every suggestion is grounded in Riedel's own runbooks via RAG.

    What it bought

    40% of L1 tickets auto-resolved on the pilot cohort, with zero rollback incidents in the first quarter and engineers still owning the queue.

06 — Toolkit

AI & Data Science

  • Gen AI
  • LLMs & Agents
  • RAG
  • SHAP / LIME
  • Deep Learning
  • Explainable AI

Cloud & Platforms

  • AWS Bedrock
  • S3 / Lambda / Strands
  • Azure AI Foundry
  • Copilot Studio
  • Power Automate
  • Power Apps

Data & ERP

  • SQL
  • SAP S/4HANA
  • Salesforce
  • Navision
  • EasyJob
  • Power BI / Tableau

Delivery

  • Product Management
  • Project Charters
  • Roadmaps & PRDs
  • GTM Strategy
  • Azure DevOps
  • CI/CD
07 — Fun zone

Random fact about me

☕ Coffee before code. Always.

Tap for a scoop 🍦

Old habits from the creamery days. Scoops served here: 0

08 — Contact

I'm looking for my next product role,

Recruiter, founder, or just curious about one of the projects — send a note and it lands in my inbox. I read everything.

Currently open
  • — Product Manager · AI / GenAI
  • — Düsseldorf · Remote · Hybrid (EU)
goes straight to my inbox
Or reach me directly
aggnitish12@gmail.com
LinkedIn